Terms and Conditions rk77 —
Our Platform Usage Guide

01 Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and rk77 ("Platform", "we" or "the company"). This document governs the entire usage relationship between you and the rk77 platform, including all services, games, promotions and features available on this website.

By accessing, registering, or using any part of the RK77 platform, you automatically accept and agree to comply with all terms set out in this document, together with our Privacy Policy and Responsible Gambling Rules, which form part of this overall agreement.

If you do not agree with any part of these Terms, please stop using the rk77 platform immediately. Continued use of the platform following any changes to the Terms constitutes your acceptance of those changes.

02 Member Eligibility

To use the rk77 platform and register as a member, you must meet all of the following requirements without exception:

• Be at least 18 years old at the date of registration and at all times during platform use.
• Acting as an individual on your own behalf and not on behalf of any third party.
• Not listed on the gambling exclusion list of any relevant regulatory body.
• Not representing any business entity, organisation or company in any capacity.
• Voluntarily and knowingly choosing to use online betting services.

Rk77 uses IP address detection and device information technology to ensure compliance with eligibility requirements. Users who use a VPN, proxy, or any method to conceal their true location in order to bypass regional restrictions may have their account terminated.

03 Account Registration and Management

Each individual is only permitted to hold one (1) active account only on the rk77 platform. Multiple account registrations, whether using the same or different information, are strictly prohibited and may result in the closure of all accounts involved along with forfeiture of any remaining funds.

During registration, you are required to provide accurate, truthful, and complete information, including your full name, date of birth, active phone number, and a valid email address. False or incomplete information may result in account termination and rejection of withdrawal requests.

• Passwords must be at least 8 characters long and contain a combination of uppercase letters, lowercase letters, and numbers.
• Members are fully responsible for maintaining the confidentiality of their own login credentials.
• Any activity that occurs within your account is considered your own action unless a report of unauthorized access is submitted to the support team within 24 hours.
• Transferring, selling, or sharing your account with another party is strictly prohibited.

04 Deposits and Fund Withdrawals

Rk77 supports a wide range of popular payment methods in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, Maybank2u, and cryptocurrency. All transactions are processed through secure, encrypted payment channels.

Deposit Terms:

• The minimum deposit amount is RM 10 per transaction.
• Deposits may only be made using a payment method registered under the same member's name.
• Third-party deposits or payments from another person's account are not accepted and will be returned after deducting any applicable processing fees.
• Rk77 is not responsible for any delays caused by banks or third-party payment providers.

Withdrawal Terms:

• The minimum withdrawal amount is RM 30 per transaction.
• Your first withdrawal requires completed KYC verification before it can be processed.
• Withdrawals that have met all requirements are processed within 3 minutes to the registered account.
• Funds derived from bonuses are subject to wagering requirements before they are eligible for withdrawal.
• Withdrawals exceeding RM 5,000 in a single day may require additional verification for security purposes.

05 Bonuses, Promotions and Wagering Requirements

Rk77 offers a wide variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, referral bonuses, and VIP rewards. Each promotion carries its own wagering requirements and validity period.

• Bonuses will be automatically credited to your account once the specified conditions are met.
• The wagering requirement must be fully met before any winnings from a bonus can be withdrawn.
• Members may only participate in one active promotion at a time unless otherwise stated in that promotion's specific terms.
• Rk77 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Misuse of promotions, including the use of multiple accounts to claim repeated benefits, will result in cancellation of all bonuses and account closure.
• Each bonus has a set validity period; bonuses not used within that period will expire automatically.

Rk77 uses a smart detection system to monitor bonus usage. Any attempt to exploit or abuse the promotions system — including the use of low-risk betting strategies intended solely to meet wagering requirements without genuine risk exposure — may result in the cancellation of the bonus and any associated winnings.

06 Game Rules and Integrity

All games offered on the rk77 platform — including slots, fish shooting, Live Casino, sports betting, and e-sports wagering — are operated by licensed software providers using a Random Number Generator (RNG) that has been independently verified and audited by recognized certification bodies.

• The RNG in use has undergone independent testing and certification to ensure fairness and randomness of game outcomes.
• The Return to Player (RTP) percentage for each slot game is available in the relevant game information.
• All game outcomes are final once recorded by the rk77 server system.
• In the event of a technical disruption during an active game, RK77 will refer to server records to determine the valid outcome.

The use of automated software, bots, scripts, or any tools designed to gain an unfair advantage in games is strictly prohibited. rk77 employs advanced detection systems and any violation will result in immediate account suspension and further investigation.

07 Prohibited Activities

The following activities are strictly prohibited on the RK77 platform. Violation of any of these prohibitions will result in immediate action, including account suspension or termination and freezing of funds:

• Identity fraud or use of another person's information without authorization.
• Money laundering or use of the platform for any illegal financial purposes.
• Use of stolen or unauthorized credit cards or payment methods.
• Abuse of the bonus system through multiple accounts or collusion between members.
• Use of third-party software, bots, or automation tools to gain an unfair advantage.
• Attempting to hack, attack, or disrupt the platform's technical infrastructure.
• Sharing or selling your account to another party.
• Any form of threats, harassment, or inappropriate behavior toward rk77 staff or other members.

08 Account Security and KYC Verification

The Know Your Customer (KYC) process is part of rk77's commitment to ensuring platform security and compliance with anti-money laundering regulations. This process is required for all members before their first withdrawal is processed.

Documents that may be required during the KYC process include:

• Valid national identity card (MyKad) or passport.
• Proof of current residential address (utility bill or bank statement dated within the last 3 months).
• A screenshot or proof of the payment method used for the deposit.
• A selfie holding your identification document (if requested for additional verification).

Rk77 is committed to processing KYC reviews within 24 business hours. All submitted documents are stored securely and used solely for identity verification purposes in accordance with the applicable Privacy Policy.

09 Intellectual Property Rights

All content on the RK77 platform, including but not limited to logos, interface design, graphics, text, software, source code, animations, audio, and brand names, is the exclusive property of RK77 and is protected by applicable intellectual property laws.

• Members are not permitted to copy, redistribute, modify, or use any platform content for commercial purposes without prior written consent.
• The brand name "RK77" and all related logos are registered trademarks that may not be used without authorization.
• Any attempt to create fake websites, fraudulent apps, or marketing materials resembling the rk77 platform will be subject to legal action.

Use of the rk77 platform does not grant you any ownership rights or license over any intellectual property owned by rk77 or third-party software providers working with us.

10 Limitation of Liability

Rk77 provides its platform on an "as is" and "as available" basis. To the extent permitted by applicable law, rk77 makes no warranties, express or implied, regarding the continuous availability, accuracy, reliability, or suitability of the platform for any particular purpose.

• Rk77 is not liable for any loss of winnings, damages, or losses arising from technical disruptions, service failures, or circumstances beyond our control.
• RK77's maximum liability to any member under any circumstances shall not exceed the total deposits made by that member in the 30 days preceding the claim.
• Rk77 is not liable for any indirect, incidental, consequential, or punitive losses related to the use of the platform.

11 Changes to Terms and Conditions

Rk77 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Such changes will take effect immediately upon being published on this website.

For changes that are material and directly affect member rights, rk77 will endeavour to provide advance notice via:

• Notifications within your platform account.
• Email the address registered to your account.
• Announcements on the platform's main page.

It is your responsibility as a member to stay informed of the latest version of these Terms and Conditions. Continued use of the rk77 platform after the effective date of any change constitutes your acceptance of the updated terms.

12 Contact Us

If you have any questions, concerns, or would like further clarification on any part of these Terms and Conditions, the rk77 team is available to assist you at any time.

You may reach the RK77 customer support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
• Support Email: [email protected] (response time within 6 business hours).
• WhatsApp: The number can be found in the Contact Us section of the platform.

For disputes relating to transactions or game outcomes, please provide your account number, the date and time of the incident, and full details when contacting us. This will expedite the investigation and resolution of your case.